Your privacy
is our priority.
Respect for customer privacy and security guides every action we take at Ring. From giving customers easy-to-use products and services that help them protect and connect to the places, people and things that matter to them to prioritizing the privacy, security and control of their devices and personal information, our commitment to privacy is built on the following guiding pillars.
Our Privacy Pillars
Privacy and security built in.
From the initial idea to the final product, privacy and security are at the core of the decisions we make at Ring.
Customers have control.
Ring provides customers control over who's able to see and access their videos, devices and personal information.
Commitment to transparency.
We're committed to being transparent about our privacy and security practices.
Video Security
Keeping your videos safe
- •Default video encryption: Ring encrypts your videos stored in the cloud at rest and in transit by default.
- •Optional Video End-to-End Encryption: This additional advanced encryption option gives you even more control over who can view your videos.
- •Secure video storage: With a Ring Protect Plan, your Ring videos in the cloud are stored temporarily, up to 180 days (depending on your storage time setting).
Account Security
Keeping your account secure
- •Two-Step Verification: This mandatory second layer of verification helps prevent unauthorized access to your Ring account.
- •Shared users: You choose who to share your Ring account with, and have control over which devices they can access. You can remove any shared user at any time.
- •Extra layers of protection: You will receive an email notification any time a new device logs into your Ring account.
- •Active account protection: We take steps to monitor and block any identified potentially unauthorized login attempts into your Ring account.
Control Center
You're in control
- •Control from one place: Control Center allows you to view and control important privacy and security settings from one dashboard in the Ring app.
- •Verify your devices: See all devices (phones, tablets, computers) that are logged into your Ring account.
- •Manage linked accounts: View and manage the services you authorized to link to your Ring account via Ring authentication. You can remove any individual service at any time.
Keeping all your online accounts safe
- • Create unique passwords for your various online accounts.
- • Use Two-Step Verification where available.
- • Add a PIN to your mobile phone account.
- • Stay up-to-date with the latest security updates.
- • Watch out for phishing scams; report suspicious emails.
- • Consider using a password manager.
Frequently asked questions
- When does Ring record or store my videos?
- If you do not have a Ring Protect Plan, Ring does not record or store your videos, but you can still view your device's live video stream (Live View). If you do have a Ring Protect Plan (including a free trial), Ring records and stores videos when motion is detected, the video doorbell button is pressed, or you initiate Live View. Stored recordings are automatically deleted following the expiration of your plan's storage period.
- Does Ring sell personal information to third parties?
- No.
- Can Ring employees view my videos?
- We have strong policies and controls that restrict employee access to customers' stored videos. Employees cannot view, access, or control live streams.